Contact us

Contact us

We love to hear from our customers or anyone visiting our web store!

Our customer service department is staffed from:
Monday to Friday, between 9am and 5pm, Australian Eastern Time.

Please keep in mind the time difference if you're trying to contact us from overseas or Western Australia.

(Our warehouse and offices are based in Melbourne, Australia.)


By Email:

Customer Service Email : service@goshawk.info
For queries relating to an order via this online store.
(Order queries can expect a response within 12 hours or less, during business hours)



Business Development Email : sales@goshawk.info
For any queries relating to bulk/corporate orders, or new supplier stocking requests.

 

By Phone:

We are currently upgrading our call centre support systems - in the meantime contact us via email : service@goshawk.info

 

Warehouse Address:

Our Warehouse is located in Melbourne,Victoria, Australia. If you wish to return an item, please contact us first as described on our easy returns page to ensure everything is processed smoothly!



Postal Address:

Please use this address for all non-warehouse items. For example product samples, business documents or general correspondence.

Goshwak
Parcel Collect 10128 72783
300 Charman Road
Cheltenham VIC 3192